Privacy Policy

This Privacy Policy is closely related to the UG TILER service you use and the various business functions included in the service (hereinafter collectively referred to as "our products and/or services"). We hope that you will carefully read and confirm that you have fully understood the contents of this Privacy Policy before using our products and/or services, and allow you to make the choices you deem appropriate in accordance with the guidelines of this Privacy Policy. We try our best to make the relevant terms involved in this Privacy Policy concise and concise, and provide links to further instructions so that you can better understand.

1. How we collect and use your personal information

Personal information refers to various information related to identified or identifiable natural persons recorded electronically or by other means, excluding anonymized information. Sensitive personal information refers to personal information that, once leaked or illegally used, could easily cause the dignity of a natural person to be infringed or the personal and property safety to be endangered, including biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts and other information. and personal information of minors under the age of fourteen.

We will follow the principles of legitimacy, lawfulness, and necessity to collect and use the personal information you actively provide during the use of products and/or services or that is generated by the use of products and/or services for the following purposes described in this policy: and obtain your relevant personal information from third parties. If we want to use your personal information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will inform you in a reasonable manner and ask you again before use. With your consent.

(1) Situations in which you must authorize us to collect and use your personal information

Our products and/or services include some core functions, which include functions necessary for online shopping and functions necessary to ensure transaction security. We may collect, save and use the following information about you to achieve the above functions. If you do not provide relevant information, you will not be able to enjoy the products and/or services we provide. These features include:

1. Implement the necessary functions for online shopping

(1) Account registration, login and verification

When you register a UG TILER account, you need to at least provide us with the UG TILER account name, password, mobile phone number, and email address you plan to use. We will verify whether your identity is valid by sending a SMS verification code or email. Identify and display the corresponding operator through SIM card information. Your account name is your default nickname. You can modify and supplement your nickname, gender, birthday, and information related to your real-name authentication, which all belong to your "account information".

After you successfully register a UG TILER account, you can use your UG TILER account to log in to the "UG TILER Points Mall". When logging in, you need to provide us with your UG TILER account information. If you do not provide this type of information, you will not be able to log in and purchase goods in the "UG TILER Points Mall". At this time, you can use the browsing and search functions, and we will not collect the above personal information from you.

You can choose to use only your own facial information to use the face-swiping login service for the account you hold. In order to confirm your identity through your facial information, you agree and authorize us to obtain your personal real-name identity information (name, ID number, ID photo) and facial photo under this account in order to combine it with your identity information , facial information to verify your identity. If you do not want the facial recognition information you provide to be saved by us for subsequent comparison and verification of your authorization, you can choose to withdraw your authorization. After exiting, your facial recognition information will no longer be used for subsequent comparison and verification. The specific withdrawal path is "My-Account Settings-Account and Security-Face Login".

(2) Product/service information display and search

In order to show you products or services, we will collect your device information (including device name, device model, MAC address and IMEI, device identification code, mobile application list and other software and hardware feature information, operating system and application version, language settings , resolution, service provider network ID (PLMN)), device location-related information (including your authorized GPS location information and WLAN access point, Bluetooth and base station sensor information), browser type to select the corresponding goods or services Content is sorted to fit your device interface.

In order to provide you with search history, browsing history, favorite products or stores, followed stores, shopping carts, or order product or service display services, we will collect your browsing information, search records, collection records, follow records, and additional purchase information. ,order information.

(3) Order placing and order management

When you are ready to settle the items in your shopping cart, the UG TILER system will generate an order for you to purchase the items. You need to fill in at least your consignee's name, delivery address and mobile phone number in the order. At the same time, the order will include the order number, information about the goods or services you purchased, the time of ordering, and the amount of payment you should pay. and payment method; you can also fill in the consignee's contact number and email address information to add more contact information to ensure that the goods can be delivered accurately, but not filling in this information will not affect the generation of your order. If you need to issue an invoice, you also need to provide the invoice title, taxpayer identification number and the email address for receiving the invoice.

You are also required to provide other necessary information when implementing transactions for some special types of goods or services, such as booking air tickets, train tickets, hotels, group travel, purchasing mobile phone number cards or contract machines, handling broadband, and cross-border transactions on UG TILER When conducting transactions, applying for energy-saving subsidies, etc., you may need to comply with national laws and regulations or service providers (including ticket sellers, hotels, travel agencies and their authorized agents, basic telecommunications operators, mobile resale operators, customs, etc.) requires you to provide your real-name information, which may include your identity information (such as copies or numbers of your birth certificate, household register, ID card, military officer's ID card, passport, driver's license and other documents that contain your identity information) , photos or videos of yourself, name, phone number. These orders may contain information about your itinerary, hotel address, your designated service address or equipment installation address (which may be your home address). When you purchase accident insurance for your mobile phone, you may also be required to provide your mobile phone's IMEI information.

All the above information constitutes your "order information". We will use your order information (including with third parties that provide you with the above services) to verify your identity, confirm transactions, payment settlement, complete delivery, and query orders for you. And provide customer service consultation and after-sales service. We will also use your order information to determine whether there are any abnormalities in your transactions to protect your transaction security.

(4) Payment function

After you place an order, you can choose the payment channels provided by UG TILER's affiliates or third-party payment institutions that cooperate with UG TILER (including UG TILER payment, WeChat payment, UnionPay, Wanglian and other payment channels, hereinafter referred to as "payment institutions") payment services. We need to share your UG TILER order number and transaction amount information with these payment institutions to complete the order payment function. When you use the payment function, the payment institution will collect or verify your bank card (including debit card, credit card) and other necessary payment information through its page so that it can confirm your payment instructions and complete the payment. The details are applicable to each payment institution. Corresponding privacy policy. In order to facilitate your normal use of the wallet function, the account amount information for you to open and use the UG TILER wallet will be displayed on the corresponding payment institution page.

(5) Deliver product and/or service functions

After you place an order and choose cash on delivery or complete payment online, or choose to obtain trial items or prizes, UG TILER, UG TILER's affiliates, suppliers, merchants or third-party delivery companies that cooperate with UG TILER (hereinafter referred to as "Delivery Company") will complete the delivery of your order for you. You know and agree that UG TILER, UG TILER's affiliates, suppliers, merchants or delivery companies that cooperate with UG TILER will use your order information in the above steps to ensure that your ordered goods can be delivered safely.

While our delivery personnel provide you with delivery services, based on the need for real-name authentication required by certain business laws, we will assist you in completing real-name authentication, such as when you purchase a mobile phone number card service. At this stage, we will use your ID card to verify your identity through the proprietary equipment of the national authorized certification agency. We will not collect your ID card information, and our delivery personnel must abide by the company's confidentiality system. .

(6) Customer service and after-sales functions

Our telephone customer service and after-sales functions will use your account information and order information. To ensure the security of your account, our call center customer service and online customer service will use your account information to verify your identity. When you need us to provide customer service and after-sales service related to your order information, we will query your order information. You may provide other information besides the above information when communicating with our customer service personnel, such as when you ask us to change the delivery address, contact person or contact number.

If you have received or purchased commodity freight insurance, the freight incurred when you return or exchange goods may apply for compensation from the freight insurance service provider. In order to implement insurance and compensation, we will collect or query the warranty start and end period of the goods you purchased, The courier company, courier number, return address, and delivery time information for returned or exchanged goods.

2. Functions necessary to ensure transaction security

In order to ensure the stability and security of the system when you use our products and/or services, prevent your personal information from being illegally obtained, more accurately prevent fraud and protect account security, we need to collect your device information (device model, Device Mac address, application process list, device identification code, device serial number, operating system and software version, device status, network status), historical Internet access records, log information, facial information, IP address, location information, browsing information, order information , commonly used software list, ssid, wifi information, IMSI, SIM card information, battery usage to identify whether it is a real natural person user, whether it is logged in from an abnormal location, determine the risk of your account, and may record some links that we think are risky ("URL"); We will also collect your device information to analyze UG TILER system problems, count traffic, and troubleshoot possible risks, and troubleshoot when you choose to send us abnormal information. If you do not provide the above information, we will not be able to protect the security of your service and account when you use UG TILER services.

(2) Situations in which you can choose the personal information you provide

In order to make your shopping more convenient or more fun, and thereby improve your online shopping experience at UG TILER, we may collect and use your personal information in extended functions. If you do not provide this personal information, you can still shop online, but you may not be able to use extended functions that bring you shopping fun or you may need to fill in some information repeatedly when purchasing certain goods. Details of the information collected and the purposes for which these extensions are used can be found here.

Please note that when you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, you cancel the authorization, and we will no longer continue to collect based on the corresponding permission. and use relevant personal information, we will not be able to continue to provide you with services corresponding to this permission. Your decision to turn off permission will not affect the previous collection and use of information based on your authorization.

(3) Situations in which we obtain your personal information from third parties

We may obtain the account information you authorize sharing from a third party (avatar, nickname and other information prompted on the authorization page), and bind your third-party account to your UG TILER account after you agree to this privacy policy, allowing you to You can log in directly through a third-party account and use our products and/or services. We will use your personal information in compliance with relevant laws and regulations after confirming the legality of the source of the personal information based on the agreement with the third party. You can also use your local number to log in quickly, and we will provide your network information to the operator to complete registration or login.

(4) UG TILERAPP involves embedding third-party code and plug-ins to transmit personal information for an itemized list. Please see here.

(5) Rules for the use of your personal information

1. We will use the personal information collected to implement our product and/or service functions in accordance with the contents of this privacy policy.

2. After collecting your personal information, we will de-identify the data through technical means.

3. When we display your personal information, we will desensitize your information using methods including de-identification or anonymization to protect the security of your information.

4. In order to collect statistics on the usage of our products/services, we will summarize, analyze and use technically processed user data, and share the processed statistical information with third parties. We will ensure that the recipient of the information cannot re-identify a specific individual through secure and encrypted technical processing and other means.

5. When we want to use your personal information for other purposes not specified in this privacy policy, or when the information collected for a specific purpose is used for other purposes, we will ask for your express consent in advance.

Please understand that the products and/or services we provide to you will be constantly updated and changed. If you choose to use other products and/or services not listed in this privacy policy, we will explain to you in detail the purpose, method, scope and solicitation of information collection through agreements, page prompts, etc. before collecting your personal information. Your consent. If you do not agree to provide the aforementioned information, you may not be able to use the product and/or service, but this will not affect your use of existing products and/or services.

2. How we use Cookies and similar technologies

(1) Use of Cookies

1. In order to realize your personalized needs for online experience and provide you with an easier access experience. We will send one or more small data files named Cookies on your computer or mobile device. The Cookies assigned to you are unique and can only be read by the web server in the domain that issued the Cookies to you. We send cookies to you to simplify your repeated login steps, store your shopping preferences or items in your shopping cart and other data to provide you with shopping preferences, help you optimize your selection and interaction with ads, and help judge you login status and account or data security.

2. We will not use Cookies for any purpose other than those stated in this Privacy Policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer. Most web browsers will automatically accept Cookies, but you can usually modify the browser settings to reject Cookies according to your needs; in addition, you can also clear all Cookies saved in the software. . However, if you do so, you may need to personally change the user settings each time you visit the UG TILER website, and all the corresponding information you have previously recorded will be deleted, and it may have a certain impact on the security of the services you use. .

(2) Use of network Beacon and similar technologies

In addition to Cookies, we also use network Beacon and other similar technologies on our website. Our web pages often contain electronic images (called "single-pixel" GIF files or "web beacons"). The ways we use network Beacon are:

(1) By using the network Beacon on the UG TILER website, count the number of user visits, and identify registered UG TILER users by accessing cookies.

(2) Provide you with personalized services through the obtained Cookies information.

3. How we provide your personal information to the outside world

(1) Sharing

1. We will not share your personal information with any company, organization or individual other than UG TILER, except in the following circumstances:

(1) Obtain your explicit consent or authorization in advance;

(2) Provided in accordance with the mandatory requirements of laws, regulations, administrative and judicial departments;

(3) To the extent permitted by laws and regulations, it is necessary to protect UG TILER, UG TILER's affiliates or partners, you or other UG TILER users, or the public's interests, property or safety from damage;

(4) Only by sharing your personal information can we realize the core functions of our products and/or services or provide the services you need;

(5) Handle disputes or controversies between you and others upon your request;

(6) Comply with the relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;

(7) Used based on academic research;

(8) Use based on social public interests and public health emergencies that comply with laws and regulations.

2. In order to provide you with relevant products or services, show you content that may be of interest to you, and protect the security of your account and transactions, we may share your personal information with our affiliates or partners, the content and purpose of sharing. See details here. If our affiliates or partners want to change the purpose of processing personal information, they will ask for your authorization and consent again.

Please note that the information you voluntarily share or even share publicly when using our services may involve your or others' personal information or even sensitive personal information. Please consider and decide carefully when sharing.

(2) Entrusted processing

We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share the personal information necessary to provide products or services. If our partners use your personal information for purposes not commissioned by us, they will obtain your separate consent.

Our partners include the following types:

(1) Suppliers providing technical services. We may provide your personal information to third parties that support our functions, including suppliers that provide us with infrastructure technology services, data analysis services, and data processing services.

(2) Advertising and analysis service partners. We will abide by laws, regulations and industry-wide security technologies and entrust these partners to process information related to advertising delivery, coverage and effectiveness.

If we entrust our partners to process personal information, we will sign a data protection agreement with them and require them to process personal information in accordance with the agreement, this Privacy Policy and relevant laws and regulations. In order to ensure the security and controllability of data in third parties, we launched the Yunding service to provide a safe and reliable data usage and storage environment in the cloud to ensure the security of user data.

(3) Transfer

If personal information needs to be transferred due to merger, division, dissolution, declaration of bankruptcy, etc., we will inform you of the name and contact information of the recipient, and require the company or organization that receives your personal information to continue to be bound by this privacy policy. , otherwise, we will require the company or organization to seek your authorization again.

(4) Public disclosure

We will only publicly disclose your personal information under the following circumstances and under the premise of taking security measures that comply with industry standards:

(1) Disclose corresponding personal information according to the scope of authorization you separately agreed to;

(2) If you seriously violate laws, regulations or relevant agreements and rules, we may disclose your relevant violations and the measures we take against you.

4. How we protect and store your personal information

(1) Our technologies and measures to protect your personal information

We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:

1. Data security technical measures

We will adopt security protection measures that comply with industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from unauthorized access, use, modification, and avoid data damage or loss. For example: UG TILER's network services adopt encryption technologies such as Transport Layer Security Protocol, and provide browsing services through https and other methods to ensure the security of user data during transmission; UG TILER adopts encryption technology to encrypt and save users' personal information, and through Isolation technology is used for isolation; when using personal information, such as personal information display and personal information correlation calculation, we will use a variety of data desensitization technologies including content replacement and SHA256 to enhance the security of personal information in use; UG TILER adopts strict Data access permission control and multi-identity authentication technology protect personal information and prevent data from being used illegally; UG TILER uses automatic code security inspection and data access log analysis technology to conduct personal information security audits.

2. Other security measures taken by UG TILER to protect personal information

UG TILER manages and regulates the storage and use of personal information by establishing data classification and classification systems, data security management specifications, and data security development specifications; it implements comprehensive security control of data through information contact confidentiality agreements, monitoring and audit mechanisms; UG TILER establishes The Data Security Committee also has a dedicated information protection department and a data security emergency response organization to promote and protect personal information security.

Our underlying cloud technology that stores your personal information has obtained the Level 3 "Trusted Cloud" certification issued by the Data Center Alliance, passed the Level 3 security level protection certification of the Ministry of Public Security, and also obtained ISO27000 certification. We will also hold security and privacy protection training courses to enhance employees’ awareness of the importance of protecting personal information.

We only allow employees and partners of UG TILER and UG TILER's affiliates who need to know this information to access personal information, and have set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to your personal information to fulfill corresponding confidentiality obligations.

The Internet is not an absolutely secure environment, and it is impossible to determine whether the means of communication with other users such as email, instant messaging, and social software are fully encrypted. We recommend that you use complex passwords when using such tools and pay attention to protecting the security of your personal information. . When trading online products and/or services with third parties through UG TILER, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information properly and provide it to others only when necessary.

3. Security incident handling

In order to deal with possible risks such as leakage, damage and loss of personal information, we have formulated a number of systems to clarify the classification and grading standards of security incidents and security vulnerabilities and the corresponding processing procedures. We have also established a dedicated emergency response team for security incidents. In accordance with the requirements of security incident handling specifications, we launch security plans for different security incidents, stop losses, analyze, locate, formulate remedial measures, and cooperate with relevant departments to trace the source and attack.

Once a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the handling measures we have taken or will take, and suggestions for you to prevent and reduce risks on your own. , remedial measures for you, etc. At the same time, we will promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

If you have any questions about our personal information protection, you can contact us through the contact information agreed in this privacy policy. If you find that your personal information has been leaked, especially your account number and password, please contact us immediately through the contact information specified in "8. How to Contact Us" in this Privacy Policy so that we can take appropriate measures.

(2) Storage of your personal information

1. Your personal information will be stored in the People's Republic of China. If you use cross-border transaction services and need to transfer your personal information overseas to complete the transaction, we will separately obtain your authorization and consent and require the recipient to comply with the data protection agreement signed by both parties, this Privacy Policy and relevant laws and regulations. Processing of your personal information.

2. During your use of our products and/or services, your personal information will be retained within the period required to achieve the purposes stated in this policy, and will be determined in conjunction with the mandatory retention requirements of the law, such as the "People's Republic of China" The E-Commerce Law of the Republic requires that product and service information and transaction information be kept for no less than three years from the date of completion of the transaction. After the retention period has expired, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws.

3. Please note that after you successfully cancel your UG TILER account, we will delete or anonymize your personal information in accordance with the requirements of applicable laws.

4. If we terminate our services or operations, we will notify you at least thirty days in advance and delete or anonymize your personal information after terminating the services or operations.

5. How do you manage your personal information?

UG TILER attaches great importance to your concerns about personal information and makes every effort to protect your rights to access, correct, delete and withdraw consent to your personal information so that you have the full ability to protect your privacy and security. Your rights include:

1. Access and correct your personal information

Except as provided by laws and regulations, you have the right to access and correct your personal information at any time, including:

(1) Your account information: On PC, you can check the personal information you submitted to UG TILER in the "Account Settings" menu on the "My UG TILER" page. You can also update the real-name authentication information through the above channels. Other personal information, your real-name authentication information is the name and ID card information you used when passing real-name authentication. If you need to change your real-name authentication information, you can call the 95118 service hotline to apply for a change. The specific path on the mobile terminal is: account name, personal profile information: Home page - "My" to enter my UG TILER - "Settings" in the upper right corner to enter account settings - click on the avatar to enter the personal information page account password, phone number, security information : Home page - "My" to enter my UG TILER - "Settings button" in the upper right corner - Account and security; Hobbies: Home page - "My" to enter my UG TILER - product attention, store attention, Content you like (the specific name is subject to the content of the web page).

(2) Your delivery information: On the PC, you can add, change, or delete your delivery address information (including delivery address) at any time by accessing the "Account Settings" - "Receipt Address" menu on the "My UG TILER" page. Consignee’s name, delivery address, consignee’s phone number or email); the specific path on the mobile terminal is: Homepage--"My"-enter my UG TILER--"Settings button" in the upper right corner to enter account settings--Address manage. You can also set the most commonly used shipping address as the default address, so that if you do not change the shipping address the next time you purchase goods, your goods will be shipped to this default address.

(3) Your order information: On the PC side, you can view all your completed, pending payment or pending orders by visiting the "My Orders" page. The specific path on the mobile terminal is: Home page of the mobile terminal - "My" and enter my UG TILER - My orders/Pending payment/Pending receipt/Return and after-sales service. You can choose to delete completed and canceled orders to delete your order information, but this may make it difficult for us to accurately judge your purchase information and provide corresponding after-sales services. You also cannot use our order posting for deleted orders. and evaluation functions.

(4) Your browsing information: You can access or clear your search history, view and modify interests, and manage other data. The path on the mobile terminal is: Search history: Home page - "My" to enter my UG TILER - Browsing history;

(5) Your comment information: On the PC side, you can access your personal comments or review the product. The mobile path is: My UG TILER--To be evaluated--Evaluation Center.

(6) Your invoice information: You can access, update or clear your invoice information. The mobile path is homepage - "My" to enter my UG TILER - "Settings" in the upper right corner to enter account settings - add tickets Qualifications.

If you need to access or correct other personal information generated during your use of our products and/or services, please feel free to contact us. We will respond to your request in the manner and within the time periods set out in this Privacy Policy.

2. Delete your personal information

Information that you can directly clear or delete on our product and/or service pages includes order information, browsing information, and shipping address information.

You can make a request to us to delete personal information under the following circumstances:

(1) If our processing of personal information violates laws and regulations;

(2) If we collect and use your personal information without your consent;

(3) If our handling of personal information seriously violates our agreement with you;

(4) If you no longer use our products or services, or you cancel your UG TILER account;

(5) If we terminate our services and operations, or the retention period has expired.

If we decide to respond to your deletion request, we will also try our best to notify the entities that obtained your personal information from us and request them to delete it in a timely manner, unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization.

Please note that after you successfully cancel your UG TILER account, we will delete or anonymize your personal information. When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the system due to applicable legal and security technical restrictions. We will securely store your personal information and restrict any further processing of it. , until it can be removed or anonymized.

3. Change the scope of your authorization or withdraw your authorization

You can change the scope of your authorization for us to continue collecting personal information or withdraw your authorization by deleting information, turning off device functions, and setting privacy settings on the UG TILER website or software. You can also withdraw all authorization for us to continue collecting your personal information by canceling your account.

Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and we will no longer process your corresponding personal information. . However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.

4. Cancel account

You can apply to cancel your account directly in our products. You can complete account cancellation by accessing "My - Account Settings - Account and Security - Logout UG TILER Points Mall Service" through the mobile APP; you can also access "My UG TILER - Account Settings - Account Security - Logout via the PC Account" to complete the account cancellation. For details on how to cancel your account and the conditions you should meet, please refer to the "Instructions for Cancellation of UG TILER Points Mall Service Account". After you cancel your account, we will stop providing products and/or services to you, and delete or anonymize your personal information in accordance with the requirements of applicable laws.

5. Obtain a copy of your personal information

You have the right to obtain a copy of your personal information. If you need a copy of the personal information we have collected about you, please contact us at any time. Subject to relevant legal requirements and technical feasibility, we will provide you with a copy of the corresponding personal information upon your request.

6. Respond to your request

If you are unable to access, correct or delete your personal information through the above methods, or you need to access, correct or delete other personal information generated when you use our products and/or services or obtain a copy of your personal information, or you think UG If TILER violates any laws, regulations or agreements with you regarding the collection or use of personal information, you can contact us by sending an email to privacy@***.com or through other methods in this privacy policy. In order to ensure safety, we may need you to provide a written request or provide your identity document. We will respond to your request within 15 days after receiving your feedback and verifying your identity. In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are gratuitously repetitive, require excessive technical means (for example, require the development of new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) request, we may deny it.

6. Protection of personal information of minors

1. UG TILER attaches great importance to the protection of minors’ personal information. If you are a minor under the age of 18, you should obtain the consent of your guardian before using our products and/or services. UG TILER protects the personal information of minors in accordance with relevant national laws and regulations.

2. We will not actively collect personal information from minors directly. For cases where we collect personal information from minors with the consent of their guardians, we will only use, share, transfer or disclose this information as permitted by law, with the consent of the guardian or as necessary to protect the minors.

3. If there are facts that prove that minors have used our products and/or services without the consent of their guardians, we will negotiate with the relevant guardians and try to delete the relevant personal information as soon as possible.

4. For the personal information of children under the age of 14 that may be involved, we further take the following measures to protect it:

(1) For the personal information collected from children, in addition to complying with the provisions of this privacy policy regarding user personal information, we will also adhere to the principles of legitimate necessity, informed consent, clear purpose, safety and security, and use in accordance with the law, and strictly abide by the "Children's Personal Information" Information Network Protection Regulations and other laws and regulations require storage, use, and disclosure, and will not exceed the period necessary to achieve the purpose of collection and use. After expiration, we will delete or anonymize children's personal information. We will designate a dedicated person to be responsible for the protection of children's personal information, and have set up a special email address for the protection of children's personal information, childprivacy@***.com. We will also develop a special internal system for the protection of children's personal information.

(2) When you, as a guardian, choose to use UG TILER related services for a child under guardianship, we may need to collect the personal information of the child under guardianship from you for the purpose of performing relevant services to you. If we need to collect children's personal information from you in specific services, we will obtain your authorization and consent in advance and inform you of the purpose and use of the collection. If you do not provide the above information, you will not be able to enjoy the related services we provide. In addition, when you use the order posting, evaluation and question and answer functions to share product-related information, you may actively provide us with children's personal information. Please be aware of this and choose carefully. As a guardian, you should correctly perform your guardianship duties and protect the safety of children's personal information. If a child needs to register or use our products and/or services, you should guide them correctly and supervise them.

(3) Children or their guardians have the right to access and correct children’s personal information at any time, and can also make requests for correction and deletion to us. If you have any comments, suggestions, complaints or reports on matters related to children's personal information, please contact us. We're here to help.

7. Notices and Revisions

1. In order to provide you with better services and with the development of UG TILER's business, this privacy policy will also be updated accordingly. However, we will not reduce your rights under this Privacy Policy without your explicit consent. We will issue the updated version on the UG TILER website and UG TILER mobile terminal and remind you of the relevant content updates through website announcements or other appropriate means before taking effect. Please also visit UG TILER to keep up to date with the latest privacy policy.

2. For major changes, we will also provide more prominent notices (we will explain the specific changes to the privacy policy through methods including but not limited to emails, text messages, or special reminders on the browsing page).

Significant changes referred to in this Privacy Policy include but are not limited to:

(1) Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;

(2) We have undergone major changes in ownership structure, organizational structure, etc. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;

(3) The main objects to whom personal information is shared, transferred or publicly disclosed change;

(4) There are significant changes in your rights to participate in the processing of personal information and how you exercise them;

(5) When our responsible department, contact information and complaint channels for handling personal information security change;

(6) When the personal information security impact assessment report indicates that there is a high risk.

3. We will also archive the old version of this privacy policy for your review.

4. In order for you to receive notifications in time, it is recommended that you notify us in time when your contact information is updated. If you continue to use our services after this policy update comes into effect, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by the updated policy. We encourage you to review this Policy each time you use our Services. You can view this policy in UG TILERAPP through "My-Account Settings-About UG TILERAPP-Privacy Policy".

8. How to contact us

1. If you have any questions, comments or suggestions regarding matters related to this Privacy Policy or your personal information, complaints or reports, please contact us through the following methods.

The email address of the person in charge of personal information protection is privacy@***.com

Contact number: [950618]

Contact address: No. 18, Kechuang 11th Street, Yizhuang Economic and Technological Development Zone, Beijing

You can also contact us at any time by visiting the online customer service system at http://help.***.com or calling any of our customer service numbers.

2. Under normal circumstances, we will reply within 15 days. If you are not satisfied with our response, especially if our personal information processing behavior harms your legitimate rights and interests, you can also complain or report to the regulatory authorities such as Internet Information, Telecommunications, Public Security, and Industry and Commerce.

Attachment: Examples of personal information and sensitive personal information (personal information not collected by UG TILERAPP or the website, for example only)